Having Fun With The Printer Support Techs
Many years ago when I was a copier technician my boss would always tell us to push our companies supplies, paper, toner etc.. Of course they wanted to sell more supplies and make more money but their techniques were very questionable. Just like printers you could go out and purchase generic supplies and some worked better than others naturally. Well the supplies that we sold were also mostly generic, however, they were branded with our companies name and logos. Here's where the sneakiness comes in.
When a customer complained about a repair cost estimate we were told to blame it on their inferior generic supplies and to further that the repair would have been much cheaper if they were using our over-priced supplies. I explained this to many customers on many occasions while desperately trying to suppress my rage at being forced to hand this BS to unknowing customers while I knew full well that what I was telling them was absolutely untrue. I knew at the time that the generic supplies my customers were using had nothing to do with the expensive repair costs but you know what? They all bought the idea, almost every customer that I explained this to started buying all their supplies from us. BECAUSE, I was an authority figure and a perceived expert in my field. This scenario lends itself fabulously to the printer market.
Threats from the manufacturers, the perceived experts, that your printer will suffer an untimely death if you use generic supplies or refill your cartridges. There's no truth to this at all. The printer manufacturers want to sell you their over-priced supplies and they will lie to you to get your business. Here is how you can have some fun with your printer manufacturers technical representative. Call their help line and tell them you are having trouble refilling one of their cartridges and ask them for some help because it's not working.
Don't expect a warm response. You can expect the same response if you called your car dealership complaining that your car won't start after filling the gas tank with water! The technicians are trained to drill you to find out if you are using generic supplies or refilling your cartridges. Then if they discover that you are whatever problem that you are experiencing will be blamed on the supplies. So you see, weather you are refilling or not, using generic supplies or not, never, EVER, admit this to them or the support stops immediately.If you are having problems most manufacturers will simply send you another printer as long as your warranty is still good, UNLESS it is discovered that you are using generic or refilled cartridges. Printers break down, that's life.
But permanent mechanical malfunctions are rarely caused by bad cartridges. If the cartridge is at fault simply replacing the cartridge will fix the problem 99% of the time. An exception might be if a cartridge severely leaked inside the printer, but I've seen OEM's do this too. Never send a printer back with the cartridges left inside. They will usually tell you to do this anyhow but it's also good insurance in case you left some generic or refilled cartridges in the printer.
Don't give them any ammunition to use against you..
Barry Shultz is the author of Atlascopy News, and President of Atlascopy, Inc. Atlascopy specialized in affordable alternatives to the high cost of printer supplies. Sign up for the Atlascopy Newsletter and get 10% coupons every week in your email. http://atlascopy.com/signup_new.htmGo to Atlascopy to save a bundle on your printer and refilling supplies.http://atlascopy.comArgox Introduces A-50 Direct Thermal Barcode Printer
The new Argox A-50 direct thermal barcode printer is now available in North America. The A-50 features Argox's exclusive "Posi-Lock" printhead mechanism to insure high reliability and quality printing on all direct thermal medial including difficult-to-print hang tags, widely used for labeling apparel and other products. With a list price of only $499, the A-50 is the new standard in price and performance value.The A-50 prints labels and tags from 1.0 inch to 4.1 inches wide, and holds a 5.0" outside diameter (OD) media roll for easy, drop-in reloading. The A-50 is compatible with the most popular barcode labeling software, including BarTender, EasyLabel, and NiceLabel. In addition, the A-50 emulates Eltron command language for easy plug-n-play connectivity to existing and new software applications.
Perfect for printing carton labels, shelf labels, package shipping labels, and all types of tag materials, the A-50 is a robust desktop printer with a printing duty cycle of up to...
Argox Introduces A-50 Direct Thermal Barcode Printer
Photo printer > Argox Introduces A-50 Direct Thermal Barcode Printer
Troubleshooting Printer Problems
Printers are great when they work but when something goes wrong allof a sudden they are "crappy printers", "piece of junk" and so forth. Actually the technology is pretty impressive and if you ask me I think it's nothing short of magic. All that said lets explore some of the more common problems that cause the 45% of the help centers phone calls.If nothing has occurred since the last time you used your printer chances are the problem is straightforward. As obvious as it sounds check to make sure the printer is turned on. Somebody may have turned it off while you were away from your desk or computer.
Make sure there is power to the printer. All printers have some kind of light or LED to let you know that it is powered up.If it is turned on but has some flashing lights then check with your ownersmanual to see what the lights mean. Most of these indicators will be related to either paper, toner or ink. Make sure there is paper in the printer. If it's empty then refill the paper tray....
Troubleshooting Printer Problems
Photo printer > Troubleshooting Printer Problems
How To Book For A Cruise
Copyright 2006 Alvin Toh
Cruise travel is a relaxing way to take a vacation. There are many places to see, people to meet and things to do.
To find the right cruise, you must know what you want, what is out there and what interests you.
Here are some useful points to consider before booking a cruise:
1. Where is the cruise leaving from? You need to get to the port in order to get onto the ship. So there is the additional cost of flying to the...
Photo printer > How To Book For A Cruise
Life Insurance Quotes for Those with Pre-Existing Health Conditions Such as Diabetes, Heart Disease, Cancer and Smokers
Outlook Life, a National Life Insurance Agency headquartered in Arizona, has launched a new website with an advanced quoting system to bring affordable coverage to those with pre-existing health conditions such as diabetes, heart disease, and obesity.The 23-year-old insurance agency, which specializes in impaired risk cases, is taking advantage of online resources to provide a second chance for those who believe they are unable to get
Photo printer Having Fun With The Printer Support Techs Life Insurance Quotes for Those with Pre-Existing Health Conditions Such as Diabetes, Heart Disease, Cancer and Smokers
Photo printer > Life Insurance Quotes for Those with Pre-Existing Health Conditions Such as Diabetes, Heart Disease, Cancer and Smokers
Photo printer
This page loaded in 0.04631 seconds.